Policy on Refunds/Cancellations

REGISTRATION FEES AND EXTRA MEAL TICKETS: CONFERENCE / SYMPOSIUM / REGIONAL EVENTS:  Delegates will receive a 50% refund (less a non-refundable $50.00 administrative processing fee) of the CONFERENCE / SYMPOSIUM / REGIONAL EVENT registration fee only if written notification is received in our office via e-mail (Attn: Carol Madsen, ocea@rogers.com) NO LATER THAN two (2) weeks prior to the start date of the CONFERENCE / SYMPOSIUM / REGIONAL EVENT – AFTER THAT DATE, NO REFUNDS WILL BE ISSUED.

MEMBERSHIP FEES:  NO REFUNDS ON INDIVIDUAL MEMBERSHIPS (please see note below for further information) AND MEMBERSHIPS ARE NON-TRANSFERABLE.

NOTE:  PRIOR TO APPLYING / PAYING FOR AN INDIVIDUAL MEMBERSHIP ONLINE, please check with your SCHOOL BOARD LEAD to see if a “School Board Subscription (SBS) with OCEA” has been purchased for that school year – if a membership is purchased individually, and then you learn that the school board has a “School Board Subscription (SBS)” for that school year, the member will only have 45 days, from the date of purchase, to request a reimbursement / refund – AFTER THAT DATE, NO REFUNDS WILL BE ISSUED.

RESOURCE ORDERS:  NO REFUNDS AND NO EXCHANGES. ALL SALES ARE FINAL.

NSF CHEQUES:  There will be a charge of $45.00 for an NSF cheque. Please allow four (4) weeks for processing of cheques to avoid this problem.

EXHIBITOR FEES:  CONFERENCE / SYMPOSIUM / REGIONAL EVENTS:  Exhibitors will receive a 100% refund (less a non-refundable $100.00 administrative processing fee) of the Exhibitor fee IF NOTIFICATION is received by email to: Attn: Carol Madsen, ocea@rogers.com NO LATER THAN 45 DAYS PRIOR to the start of the Conference / Symposium / Regional Event. AFTER THIS DATE, NO REFUND WILL BE ISSUED.